All shipping services used by OXOSI provide tracking and full insurance. In the event that multiple orders are placed with the same shipping destination and on the same account, orders may be combined and the shipping fees will be adjusted unless otherwise requested.
OXOSI now ships all over the world. Shipping fees vary according to the destination of the order. . Please allow up to [two] business days (not including weekends or holidays) for us to process your order. Processing time is required so that we can review your order information and prepare your package for shipping.
Please note that we are unable to ship to P.O. Boxes.
Missing Tracking Information
Please allow at least one business day after your order is shipped for the tracking information. If you do not receive tracking, and the expected delivery date has passed, please contact our Customer Care team so that we can assist you further.
Returned to Sender Packages
If your package is not successfully delivered and is sent back to OXOSI by the courier, we will contact you to provide the option of reshipment or a refund of the merchandise. The original shipping fee is not refundable.
Please call us at +1 646 661 7732 or message us at firstname.lastname@example.org for immediate answers to questions regarding orders and shipping. We will get back to you within 24 hours of your inquiry.
All returns must be authorized by OXOSI before sending merchandise back to us. Contact email@example.com or call +1 646 661 7732 and a return label will be sent to you (free of charge for all orders in the U.S).
Items may be returned within 14 days of the order's delivery date. However, worn, damaged, or otherwise compromised merchandise will not be accepted.
Original shipping fees are non refundable. All refunds will be issued within 5 business days of receiving the merchandise back to OXOSI in excellent condition.
Please note that at this time, all swimwear is non refundable.
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OXOSI is designed and developed by Akin Adebowale, Kyle Connors, Flavio Zhingri, Tabatha Memmott, and Nick Kelly. Akin Adebowale is a co-founder of OXOSI and the New York based design firm BO. Kyle Conners, Flavio Zhingri, Tabatha Memmott, and Nick Kelly represent the greatest Django house in the nation, San Francisco’s Tivix, Inc.